RICH FACTORY USA — Trusted Dealer Free Shipping over $1,000 · 100% QC
Shipping & Customs — RICH Factory USA
SHIPPING

Shipping & Customs

Shipping information for Rich Factory USA. Worldwide delivery, shipping times, costs, tracking, and customs policy.

Shipping Information

Worldwide Delivery

We ship to all countries. Orders are dispatched from our warehouse in Guangzhou, China within 1–2 business days after QC approval.

Delivery Time

Standard delivery: 7–10 business days to the US (and most countries) via express courier. Tracking number provided once shipped.

Shipping Cost

Orders over $1,000 ship free. Orders under $1,000 carry a flat $35 shipping fee. Tracking is included on every order.

Packaging

All watches are securely packaged in discreet packaging. No branding or markings that indicate the contents. Each watch comes with a protective case and is wrapped securely.

Customs & Duties

Import duties and taxes are the responsibility of the buyer and vary by country. We recommend checking with your local customs office before placing an order.

100% Customs Pass Guarantee: if your package is ever intercepted or seized by customs when shipped via our recommended shipping method, we'll reship a replacement free of charge or issue a full refund — your choice. Zero risk to you.

We ship with declared values that minimize customs exposure while remaining compliant with shipping regulations.

Order Tracking

Once your order is shipped, you'll receive a tracking number. Track your order anytime:

Track Your Order

Shipping Questions?

Contact us for specific shipping inquiries.

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